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# How to Edit the Unsubscribe Message

# How to edit the unsubscribe message

The [unsubscribe] shortcode will automatically be placed in all emails to comply with CAN-SPAM act, which when clicked will direct users to the widget page and display the **UNSUBSCRIBE MESSAGE**.

![](https://storage.crisp.chat/users/helpdesk/website/639fb8328531b400/8_1rdylw2.jpg)

If you’d like to customize the contest unsubscribe message you may do so from the **LIVE EDITOR**.


1. Go to Live Editor by clicking one of the following buttons 

![](https://storage.crisp.chat/users/helpdesk/website/639fb8328531b400/47a04baf-8b29-4f29-a3ce-0b335a_93uua5.png)


2. Once in Live Editor, use the arrows to navigate towards the unsubscribe screen all the way at the end towards the right.


![](https://storage.crisp.chat/users/helpdesk/website/639fb8328531b400/image-2021-11-08-at-14601-pm_5vx9a.png)


3. Click on any text to edit it. Feel free to edit the text formatting and/or add in any personalization “shortcodes” (e.g., First Name). Click on the image to upload your own. All changes will be automatically saved


![](https://storage.crisp.chat/users/helpdesk/website/639fb8328531b400/48d068c4-534d-4fca-ad59-b65eec_5w8b68.png)