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Technical Support
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Getting Technical Support
Getting Technical Support You can reach out to our support team by clicking the chat circle in the bottom right corner of your screen or "Chat with us" if you scroll all the way down the page. We do our best to respond to all chats / tickets within 24 hours, so please be specific in your initial inquiry - we'll be happy to help with any questions as needed!
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Setting up Google Workspace, Gmail or G Suite SMTP
Step-by-Step: Setting up G Suite SMTP For many G Suite users, using Gmail as your SMTP server does not require many steps. However, if you have a more complex setup, you may need to use the SMTP relay service, which we’ll discuss next. Specific Email Server Information With your G Suite Administrator account signed in, click on Settings and Site Settings. Enter the requested information in the Outgoing SMTP Server section of the Email window. Host: smtp.gmail.com Port: 465 (if you’re using S
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Why don't I have all of the left-side menu options?
Why don't I have all of the left-side menu options? If your side menu does not have all of the options and looks like this: Instead of like this: It's because you have yet to create a campaign and the menu items will populate once created!
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Trouble Setting Up Campaigns or Editing in the Live Editor (Grammarly, Linguix, Grammar Checkers etc.)
Trouble Editing in Live Editor (Grammarly)
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